Terms & Conditions

Welcome to Hottitibd. By accessing or purchasing from our website, you agree to the following terms and conditions:

1. General

– These Terms govern your use of our website and services.
– We reserve the right to update or change these Terms without prior notice.

2. Products & Orders

– All products are handcrafted leather goods. Slight variations in color or texture are natural.
– We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

3. Pricing & Payment

– All prices are listed in BDT.
– Payment must be made at checkout through our secure payment gateways.
– We are not responsible for any extra charges (e.g., bank/credit card fees).

4. Shipping & Delivery

– We ship to Worldwide.
– Delivery times are estimated; delays may occur due to third-party carriers.
– Customers will receive a tracking number once the order has been shipped.
– Risk of loss passes to the customer once the order is shipped.

5. Returns & Refunds

– Returns accepted within 14 days of delivery if product is unused and in original condition.
– Custom or personalized items cannot be returned.
– Refunds will be issued to the original payment method within 7 working days of receiving the return.

6. Privacy Policy

– We respect your privacy. Please refer to our Privacy Policy page for details.

7. Limitation of Liability

– We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

– These Terms govern your use of our website, services, and any purchases made through it.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@hottitibd.com